Account Management

• New Platform Access
• Referral Program
• Register An Account
• Change Account Password
• Resolve KYC Issues
• Apply for Funds Recovery

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Deposits and Withdrawals

• Deposit and Withdrawal Limits - Compliance with MiCA Regulations
• Deposit Cryptocurrency
• Withdraw Cryptocurrency
• Purchase Crypto with Credit/Debit Card or Fiat
• Missing Deposit, Wrong/Missing Memo, Unsupported Token, Deposit from Other Exchange
• Withdrawal Stuck or Pending

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Trading

• Margin Trading
• Perpetual Futures
• OTC Trading
• Trading Fees
• Order Types
• View Holdings

Security

• Enable Google Authenticator 2FA
• Not Receiving Verification Emails
• Problems With 2FA
• Withdrawals Disabled

MDX Token

• MDX Rewards
• What Version of MDX Do I Have?
• Add MDX to MEW (My Ether Wallet) or Metamask
• Purchase MDX token

API Documentation

• General API information

General Questions

• Supported Assets - Spot Exchange
• Download Trade and Deposit/Withdrawal History
• List Your Project
• Bug Report
• Suggestions
• Mandala Social Channels

Video Tutorials

• Withdrawing Assets
• Margin Trading - Funding Account and Opening Position
• Mandala Swap - Quick and Easy!
• Wallet Transfers - Funding Spot Trading Account
• Depositing Assets
• Personalizing the Trading UI

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Legal Policies

• General Disclaimer
• Terms and Conditions
• EULA
• GDPR Privacy Policy
• Your Right to Data Erasure
• KYC and AML Policy

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