FAQ
Account Management
- New Platform Access
- Referral Program
- Register An Account
- Change Account Password
- Resolve KYC Issues
- Apply for Funds Recovery
Deposits and Withdrawals
- Deposit and Withdrawal Limits - Compliance with MiCA Regulations
- Deposit Cryptocurrency
- Withdraw Cryptocurrency
- Purchase Crypto with Credit/Debit Card or Fiat
- Missing Deposit, Wrong/Missing Memo, Unsupported Token, Deposit from Other Exchange
- Withdrawal Stuck or Pending
Trading
Security
MDX Token
API Documentation
General Questions
Video Tutorials
- Withdrawing Assets
- Margin Trading - Funding Account and Opening Position
- Mandala Swap - Quick and Easy!
- Wallet Transfers - Funding Spot Trading Account
- Depositing Assets
- Personalizing the Trading UI
Legal Policies
- General Disclaimer
- Terms and Conditions
- EULA
- GDPR Privacy Policy
- Your Right to Data Erasure
- KYC and AML Policy