FAQ

MDX Token

• What Version of MDX Do I Have?
• How To Add MDX to MEW (My Ether Wallet) or Metamask
• How can I purchase MDX?

Account Management

• Resolving common KYC issues
• How can I change my account details?
• I am experiencing login issues.
• How do I register for the Mandala platform?

Deposits and Withdrawals

• Missing Deposit - Wrong/Missing Memo, Unsupported Token, Deposit from Other Exchange
• SafeMoon Withdraw
• Network is down for maintenance
• How to Withdraw Cryptocurrency from Mandala
• How Can I Deposit ERC20 Tokens And Coins To The Mandala Exchange?
• Withdrawal Fees

See all 7 articles

Security

• I am not receiving verification emails
• I am having problems with my 2FA
• Why are my account withdrawals disabled?
• How do I enable Google Authenticator for 2FA?
• How do I change my password?

General Questions

• SafeMoon FAQ
• How to Download Trade and Deposit/Withdraw History
• Apply to list your project on Mandala
• Where are the Mandala social channels?
• Can my country use the Mandala platform?

Trading

• What order types can I use to trade on Mandala?
• How do I view my holdings on Mandala?

API

• Where can I find the Mandala API documents?

Legal Policies

• Mandala General Disclaimer
• Mandala Exchange Terms and Conditions
• Mandala Exchange EULA
• Mandala Exchange GDPR Privacy Policy