Firstly, search your email for 'Mandala' and check your spam and deleted items.

Please ensure you have the following email addresses whitelisted:

• mail@appmail.mandala.exchange

If you are still not receiving verification emails, this is more than likely the result of your email domain. 

We highly recommend using a popular email provider such as Gmail, Proton or Outlook for better compatibility with our email servers. Uncommon or unique email providers may have difficulty receiving our emails.

If you require assistance updating your email address, please open a ticket with our support team here.