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Mandala Help Desk

Withdraw Cryptocurrency

Mandala Tier 1 Support
  • Updated

  1. Log into your Mandala account and click Account Overview.
  2. Find the cryptocurrency you want to withdraw and click the Withdraw button.
  3. Fill in the Amount and choose the Network that you wish to use.
    Note: Please choose the network carefully and make sure that the selected network is the same as the network of the platform you are withdrawing funds to. If you select the wrong network, you will lose your funds.
  4. Enter the recipient Address carefully.
  5. Enter a memo if required. Not all wallets require a memo, but if one is required, be sure to enter it here.
  6. Make note of any withdrawal fees that are imposed and ensure the 'You will receive' amount is correct.
  7. When you are happy with the details, click the Withdraw button, and follow the on-screen instructions.
    Warning: If you input the wrong information or select the wrong network when making a transfer, your assets will be permanently lost. Please make sure that the information is correct before you confirm the transaction.
  8. After confirming the withdrawal request, please wait patiently for the transfer to be processed.
  9. Withdrawals can be monitored on the Transactions History page.