Withdrawals on the old exchange are now closed. If you believe you still have funds that need to be withdrawn, please follow instruction A or B.
A - If you have been able to access your account since September 2023Attempt a log in to https://trade.mandala.exchange/signinapp using your email address and password. If this does not work, you may have to conduct a password reset. https://trade.mandala.exchange/recover-password |
B - If you have not accessed your account since before September 2023Before September 2023, the exchange was part of the Binance Cloud infrastructure. Funds can only be recovered by raising a support ticket https://support.mandala.exchange/hc/en-us/requests/new For Type of Ticket, please choose the Funds on Old Exchange option. |